WhatsApp marketing customers actually read.

Yes, when you use the official API, message only customers who have opted in and use templates approved by Meta. Numbers usually get banned when businesses use unofficial bulk tools or send unwanted messages. We help you follow WhatsApp's rules from the first campaign, which keeps your number healthy.

The Business app is free and designed for one or a few phones with manual replies and small broadcast lists. The API adds large-scale broadcasts, chatbots, a shared team inbox, automatic updates from your software, detailed reports and the option of a verified green tick for eligible businesses.

You can use a new number or move an existing business number to the API. Once a number is on the API, it cannot be used in the normal WhatsApp or WhatsApp Business app at the same time. We explain both options and help you choose the one that fits your business.

Setup usually takes a few days. The main steps are Meta Business verification, number registration, display name approval and template approval. We guide you through each step, prepare your first templates and set up your chatbot and inbox, so you can start messaging as soon as approval is complete.

There are two parts: a platform plan for app.growvika.com and Meta's own charges for template messages, which depend on the message category and the customer's country. We explain the charges clearly, show them in your dashboard and help you plan a budget before you start.

Yes. The shared team inbox lets several people reply from one business number at the same time. Chats can be assigned to team members, labelled and given internal notes, and the full history stays in one place, so customers always get a consistent reply.

Yes. You can set up welcome messages, menus, answers to common questions, lead capture forms and away replies that run around the clock. The chatbot hands over to a team member whenever a customer needs a person, so automation never blocks a real conversation.

Yes, to customers who have opted in to receive messages from you, using approved marketing templates. We recommend segmenting contacts by interest, location or purchase history, because relevant messages get better replies and keep your number's quality rating high.

Yes. Through APIs and webhooks we connect your website, online store, CRM, booking system or Google Sheets. Order confirmations, payment links, delivery updates, appointment reminders and lead replies are then sent automatically on WhatsApp without manual work.

Yes. Facebook and Instagram ads can open a WhatsApp chat with your business in one tap. We set up the ads, automatic first replies and lead capture, so every click becomes a conversation your team or chatbot can follow up immediately.

The verified badge is granted by Meta to eligible businesses, usually well-known brands with strong public presence. We help you prepare and submit the application when your business qualifies. Even without the badge, an approved display name and a complete business profile build trust with customers.

Yes. The dashboard shows how many messages were sent, delivered, read and replied for every campaign, along with team response times and chat volume. These reports show which offers and templates work best, so every campaign can perform better than the last.

The GrowVika team supports you on WhatsApp and call for setup, templates, chatbot changes, integrations and campaign planning. Because app.growvika.com is our own platform, you talk directly to the people who run it rather than a distant support desk.