Frequently asked questions.
Straight answers about websites, online stores, apps, CRM, SEO, ads, WhatsApp API and AI agents: timelines, quotes, ownership and support. Can't find yours? Ask us on WhatsApp.

General questions.
7 questions
GrowVika is a website development and digital marketing agency. We build websites, online stores, mobile apps, CRMs, custom software and AI agents, and we run SEO, Google Business Profile, social media, Google Ads, Meta Ads and WhatsApp marketing for businesses in Delhi NCR and across India.
Monday to Saturday, 9:00 AM to 10:00 PM. WhatsApp is the fastest way to reach us, and most messages get a reply the same day.
You talk directly to the founder and the people who design, build and market your project. There is no sales desk, call centre or ticket number.
Yes. The first meeting at your office anywhere in Delhi NCR is free, or you can visit our office in Vijay Nagar, Ghaziabad. Video calls work just as well if you are outside NCR.
Clinics, coaching institutes, schools, retail shops, restaurants, salons, gyms, real estate builders and brokers, manufacturers, exporters, startups and service businesses. Small businesses and growing companies are our main focus.
No. GrowVika is an agency, not a training institute. We do the work for businesses. If you are a client, we gladly show your team how to manage your own website, Google Business Profile and social pages.
Pricing & payments questions.
6 questions
It depends on the pages, features, integrations and content you need. After a free call we understand your goals and send a clear, fixed, written quote with every deliverable listed, usually the same day.
Because two businesses rarely need the same thing. A fixed package either makes you pay for things you don't need or leaves out things you do. A written quote for your exact project is fairer and clearer.
No. The quote lists everything included. If you ask for something new later, we quote it separately and start only after you approve it.
Usually a part in advance to start, and the rest in milestones linked to work you can see and approve, or on launch. The payment schedule is written in the quote. We accept bank transfer and UPI and give a proper invoice.
Yes, for website maintenance, hosting, SEO, social media, Google and Meta ads, and WhatsApp marketing. Monthly plans have no long lock-in contract.
No. The money you spend on Google or Meta ads is paid directly to Google or Meta from your own ad account. Our fee covers planning, creatives, landing pages, management and reporting, so you always see exactly where your budget goes.
Websites & stores questions.
8 questions
A landing page takes 3 to 5 days, most business websites go live in 1 to 3 weeks, and online stores usually take 3 to 4 weeks. The timeline depends mostly on how quickly content and feedback come in.
Your logo, business details, the services or products you sell, and any photos you have. If you don't have content ready, we write it for you with SEO in mind.
Yes. Everything we build is designed for phones first and tested on real Android phones and iPhones before launch.
Yes. Every site launches with fast loading, clean headings, SEO titles and descriptions, schema, a sitemap, Google Analytics and Google Search Console set up. See our website development service.
Yes. The domain, hosting, code and content are in your name. We help you set them up, and you can move them anywhere at any time.
Yes. We can build on WordPress or add a simple editor, and we train you to update text, images, products and blog posts.
Yes. We build online stores on Shopify, WooCommerce or custom code with UPI, card and COD payments, courier tracking, GST invoices and coupons. See e-commerce development.
Yes. We review your current site first and tell you honestly whether it is better to fix and speed it up or rebuild it, keeping your existing Google rankings safe with proper redirects.
Apps, CRM & software questions.
6 questions
Yes, usually from one codebase, so you get both apps without paying twice. We also help you publish on the Play Store and App Store. See mobile app development.
A simple app usually takes 4 to 8 weeks and a larger one 2 to 4 months. We build in stages, so you can start using the first version early.
Yes. We run GrowVika on our own CRM and build similar systems shaped around your sales process, with lead stages, follow-up reminders, payments and reports. See CRM development.
A custom CRM fits your exact process, has no per-user fees and keeps your data in your name. Ready-made software is quicker to start but often forces you to change how you work. We advise you honestly on which suits you.
Yes. We import leads, clients, products and stock from Excel or Google Sheets, so you don't start from zero.
You do. The software, source code and data belong to your business, and everything is handed over on request.
SEO & marketing questions.
7 questions
Local searches and Google Maps often improve in 4 to 12 weeks. Competitive keywords usually take 3 to 6 months to build steady results. Ads can bring enquiries within days.
No honest agency can guarantee rankings, because Google decides them. We promise clear work, white-hat methods, monthly reports and honest advice on what is realistic.
Technical SEO, on-page SEO, content, local SEO and Google Business Profile, genuine links and listings, and monthly reporting of rankings, traffic, calls and leads. See our digital marketing services.
Yes. We optimise your Google Business Profile with the right categories, services and photos, post updates every week, build local listings and set up a simple review process, which are the main factors for the Maps top three.
Yes. We run Google Search, Maps, YouTube and Performance Max campaigns and Facebook and Instagram ads, with a landing page for each campaign and tracking of every call, WhatsApp chat and form.
Yes. Graphics, short videos, reels and captions are part of our social media plans, and we can shoot at your location in Delhi NCR.
Leads, calls, WhatsApp chats, cost per lead, rankings, traffic and what we will improve next month, written in simple words.
WhatsApp API questions.
5 questions
It is Meta's official way for businesses to send messages at scale: broadcasts to opted-in customers, automatic replies, chatbots and one number shared by your whole team. See WhatsApp API marketing.
Yes, when you use the official API and send only to customers who opted in, using approved templates. Unofficial bulk tools are what get numbers banned, and we don't use them.
Yes. Our platform gives you a shared inbox, so several team members can reply from the same business number and see the full chat history.
You can use a new number or move an existing one. A number on the API can't be used in the normal WhatsApp app at the same time, so we help you choose the right option.
Usually a few days, depending on Meta's business verification and template approval. We handle the onboarding for you.
AI agents questions.
4 questions
Software that can talk to your customers and do tasks for you: answer calls, chat on your website or WhatsApp, qualify leads, book appointments and send follow-ups, following your rules. See AI agents.
Yes. A voice agent can answer and make calls in natural language, take bookings and capture enquiries, and hand the call to your team with a summary when a human is needed.
We train each agent only on your business information, set clear rules for what it can and can't say, and test it before launch. When it is unsure, it hands over to your team instead of guessing.
Yes. Agents can add leads, update records, book slots in your calendar and send messages through your existing systems, including a CRM we build for you.
Support after launch questions.
5 questions
We stay with you for fixes, updates and growth. Support is one WhatsApp message away, and we check that analytics, forms and tracking keep working.
Yes. Maintenance plans cover hosting help, backups, security updates, speed checks and small content changes.
Message us on WhatsApp. Critical issues are looked at the same day.
Yes. We review it first and tell you honestly whether to fix it or rebuild it, then take over hosting, updates and SEO if you want.
Yes. We show you and your team how to update your website, read your reports and manage your Google Business Profile, and share short guides you can come back to.
Explore our services.
Each service page has its own detailed FAQs.
01Business websitesWebsite Development
Custom, mobile-first business websites and landing pages that load fast, rank on Google and turn visitors into calls and WhatsApp enquiries. Every site includes on-page SEO, analytics, click-to-call and WhatsApp buttons, enquiry forms and full ownership of your domain and code.
- Custom UI design
- Mobile-first build
- Speed optimised
- On-page SEO
02Online storesE-commerce Stores
Online stores on Shopify, WooCommerce or custom code with UPI, card and COD payments, courier integration, GST invoices, coupons and an easy admin. Sell directly to customers across India without marketplace commissions and build a brand you own.
- Store design
- Payments
- Shipping
- Inventory
03Android & iOSMobile App Development
Android and iOS apps from a single codebase for bookings, food ordering, memberships, loyalty and field teams, with push notifications, in-app payments, maps and an admin panel. We help publish on Play Store and App Store and support you after launch.
- App UI/UX
- Android & iOS
- Login & profiles
- Push notifications
04Leads & follow-upsCRM Development
Custom CRM software built around your sales process, lead stages, follow-up reminders, client history, payments, dues and plan renewals in one place. Works on mobile like an app, imports your Excel data and has no per-user fees.
- Lead pipeline
- Follow-up reminders
- Client records
- Payments & dues
05Billing, booking & toolsCustom Software
Custom billing, booking, inventory, HR and dashboard software that replaces messy spreadsheets and WhatsApp groups. Browser-based, secure, role-based access for your team, and built in stages so you get value quickly, with code and data in your name.
- Billing & invoicing
- Booking systems
- Inventory
- HR & attendance
06SEO, social & adsDigital Marketing
SEO, local SEO and Google Business Profile, social media management, and Meta and Google Ads focused on real enquiries, calls, WhatsApp chats and form fills. Clear monthly reports, landing pages built for each campaign and honest advice on budgets.
- SEO
- Google Business Profile
- Social media
- Meta Ads
07Official WhatsApp Business APIWhatsApp API Marketing
Our own WhatsApp marketing platform on the official WhatsApp Business API. Send personalised broadcasts to opted-in customers, automate replies with a chatbot, share one number across your team with a common inbox, and see who received, read and replied, all from app.growvika.com, set up and supported by our team.
- Official API onboarding
- Broadcast campaigns
- Template manager
- Shared team inbox
AI Agents
We design, build and run AI agents for your business: a voice agent that answers and makes calls, chat agents on your website and WhatsApp, and workflow agents that qualify leads, book appointments, follow up, collect reviews and handle back-office work. Each agent is trained on your business, follows your rules, connects to your systems and hands over to your team with a full summary whenever a human is needed.
- AI Voice Agent
- Website Chat Agent
- WhatsApp AI Agent
- Lead Qualification Agent
Talk to a real person.
Every message reaches the founder and the build team, no call centre, no ticket numbers.
Ready to start your project?
Free consultation, fixed quote, and a reply the same day.